Terms of Service
Effective Date: August 7, 2026 · Last Updated: August 7, 2026
Welcome to Pitara Kids. These Terms of Service ("Terms") govern your access to and use of the Pitara mobile applications and related services (each an "App", together the "Apps") provided by Vigorpeak Solutions Private Limited ("we", "our", or "us"), a company registered in India. The Apps currently include Pitara Stories and Pitara Audio. By downloading, installing, or using an App, you agree to be bound by these Terms.
1. Acceptance of Terms
By using an App, you confirm that you are at least 18 years of age, or that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you are a parent or guardian allowing your child to use an App, you accept these Terms on their behalf and are responsible for their use of the App.
Children under 13 may use the Apps only under the supervision of a parent or guardian who has agreed to these Terms. The Apps are designed to be used by children, but account creation and management is restricted to adults.
2. Description of the Apps
- Pitara Stories provides illustrated children's stories with audio narration and read-along modes.
- Pitara Audio provides audio-only listening for children's stories, including background playback.
Content is available in 7 languages: English, Hindi, Kannada, Tamil, French, Spanish, and German. Each App offers both free and premium (subscription-based) content. The Apps are designed for children and families and do not contain advertisements.
3. Subscriptions and Payments
Some content is available through a paid subscription. By subscribing, you agree to the following:
- Each App has its own separate subscription. A subscription purchased in one Pitara app does not unlock content in another Pitara app.
- Subscription pricing and terms are displayed within each App at the time of purchase.
- Payments are processed through the Apple App Store or Google Play Store. We do not collect or store any payment information.
- Subscriptions auto-renew unless canceled at least 24 hours before the end of the current billing period.
- You can manage or cancel your subscription through your device's app store settings.
- Refund policies are governed by the respective platform (Apple or Google).
4. User Accounts
Account creation is available to parents and guardians only. One account works across the Pitara apps (your subscription entitlements remain per-App as described above). When creating an account, you agree to:
- Provide accurate and complete information.
- Maintain the security of your account credentials.
- Notify us immediately of any unauthorized use of your account.
- Accept responsibility for all activities that occur under your account.
- Respect any device or streaming limits an App applies (limits, where they exist, are shown in-App, for example, Pitara Stories allows a maximum of 3 active devices with one stream at a time).
You may request deletion of your account at any time by contacting us at support@vigorpeak.in or via the delete your account page. Upon deletion, your personal information will be removed within 30 days in accordance with our Privacy Policy.
5. User Conduct
You agree not to:
- Use the Apps for any unlawful purpose.
- Reverse engineer, decompile, or disassemble the Apps or their content.
- Copy, distribute, or create derivative works from the Apps' stories, illustrations, audio, or other content.
- Attempt to gain unauthorized access to any part of the Apps.
- Use the Apps to transmit any harmful code or interfere with their operation.
6. Intellectual Property
All content in the Apps, including but not limited to stories, illustrations, characters, audio narrations, logos, and software, is the exclusive property of Vigorpeak Solutions Private Limited and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Apps without our prior written consent.
7. Content Availability
We strive to keep all content available, but reserve the right to add, modify, or remove stories and features at any time. We will make reasonable efforts to maintain the quality and availability of premium content for active subscribers.
8. Third-Party Platforms
The Apps are distributed through the Apple App Store and Google Play Store. Your use of these platforms is subject to their respective terms and conditions. We are not responsible for the policies or practices of third-party platforms.
9. Disclaimer of Warranties
THE APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APPS WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIGORPEAK SOLUTIONS PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APPS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless Vigorpeak Solutions Private Limited, its officers, directors, and employees from any claims, damages, or expenses arising from your use of the Apps or violation of these Terms.
12. Termination
We may suspend or terminate your access to the Apps at any time for violation of these Terms. Upon termination, your right to use the Apps ceases immediately. Active subscriptions at the time of termination will be handled according to the respective app store's refund policies.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated through the Apps or this website. Your continued use of the Apps after changes constitutes acceptance of the revised Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vigorpeak Solutions Private Limited regarding your use of the Apps.